Privacy Policy

PRIVACY POLICY

Effective Date: 4/29/2025

Restorative Industries LLC (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, and protect the personal information you provide to us through EXPERTWoodCare.com (the “Site”).

By using the Site, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, mailing address, billing address, phone number, and payment information when you place an order, register an account, or subscribe to our newsletter.

Non-Personal Information: Browser type, device information, IP address, pages visited, and time spent on the Site.

 

2. How We Use Your Information

We may use your information to:

  1. Process and fulfill orders
  2. Communicate with you regarding your purchases or inquiries
  3. Send marketing communications (only if you have opted in)
  4. Improve our Site, products, and customer service
  5. Comply with legal obligations

 

3. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties who assist us in operating the Site, conducting our business, or servicing you, provided those parties agree to keep your information confidential.

We may also disclose information if required by law or to protect our rights, safety, or property.

 

4. Email Communications

You may opt in to receive emails about new products, promotions, and other updates.

You can opt out at any time by clicking the “Unsubscribe” link in any marketing email or by contacting us directly.

 

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on the Site.

Cookies help us remember your preferences and understand how visitors interact with the Site.

You can set your browser to refuse cookies; however, some parts of the Site may not function properly without them.

 

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

 

7. Your Rights

Depending on your location, you may have the right to:

  1. Access the personal information we hold about you
  2. Request correction or deletion of your personal information
  3. Object to or restrict the processing of your information
  4. Withdraw your consent at any time (where consent is relied upon)
  5. To exercise any of these rights, please contact us at info@expertwoodcare.com .

 

8. GDPR Compliance (EU/EEA Residents)

If you are located in the European Economic Area (EEA) or the United Kingdom, please refer to our GDPR Addendum below.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Restorative Industries LLC

EXPERT Professional Wood Care

346 old Liberty Road Suite 101 

Alexandria, TN 37012

615-785-1861

info@expertwoodcare.com 

 

GDPR ADDENDUM

If you are located in the European Economic Area (EEA) or the United Kingdom, the following terms apply to the processing of your personal information:

 

Legal Basis for Processing

We process your personal information under the following legal bases:

  1. Your consent
  2. The performance of a contract with you
  3. Compliance with legal obligations
  4. Legitimate business interests

 

Data Subject Rights

You have the right to:

Request access to your personal information

Request correction or deletion of your information

Object to our use of your information

Request that we limit or restrict the use of your personal information

Request portability of your personal information

Withdraw your consent at any time

To exercise these rights, please contact us at info@expertwoodcare.com .

 

Data Transfers

Your personal information may be transferred to and processed in countries outside of the EEA, including the United States. We ensure that such transfers are compliant with applicable data protection laws and are made with appropriate safeguards.

Want to learn more?

Looking for stain professionals, or where to buy in your area? Want to become a distributor of EXPERT Professional Wood Care products? Fill out the form below, and someone will contact you directly.

©2025. All rights reserved. EXPERT® Professional Wood Care is a registered trademark of Restorative Industries. EXPERT® Stain & Seal and EXPERT® Clean & Bright are registered trademarks of EXPERT Professional Wood Care.